Last updated: November 4, 2025

Welcome to Planta Pura Vegan Eats! By using our services, you agree to the following terms and conditions. Please read them carefully before using our website and purchasing any of our products.

1. Introduction

Planta Pura Vegan Eats, LLC operates the website www.plantapuraveganeats.com. These Terms and Conditions govern your use of the website and the purchase of our vegan meal prep services. By accessing or using our services, you agree to these Terms and Conditions.

2. Eligibility

By placing an order with us, you warrant that you are at least 18 years old and have the legal authority to enter into binding contracts.

3. Meal Preparation and Ingredients

All meals provided by Planta Pura Vegan Eats are 100% vegan. This means that none of the meals include animal products or byproducts (including but not limited to meat, dairy, eggs, honey, or gelatin). However, we cannot guarantee that ingredients used have not come into contact with allergens (such as nuts, soy, or gluten) during production or transportation.

**Allergen Warning**

While we do our best to accommodate common dietary restrictions, our kitchen handles allergens such as nuts, gluten, soy, and seeds. We cannot be held responsible for any allergic reactions. Please review our ingredient lists carefully before ordering, and notify us of any allergies or dietary restrictions before purchasing.

4. Meal Customization and Availability

We offer customizable meal plans based on your dietary preferences, within the limits of a vegan diet. However, substitutions may be necessary based on ingredient availability or seasonality. We reserve the right to make changes to your order without prior notice, but will ensure that the integrity of the vegan diet is maintained.

5. Ordering and Payment Terms

- Orders must be placed through our Website or via direct contact with our customer service.

- Full payment is required at the time of order placement. We accept credit/debit cards and other payment methods as listed on the Website.

- Orders will not be processed until payment is confirmed.

**Subscription Plans**

If you subscribe to a recurring meal plan, you will be billed automatically according to your subscription cycle. You may cancel your subscription at any time by providing notice through your account or by contacting us directly. You may pause your subscription by providing notice by contacting us directly via email. Refunds for canceled subscriptions will be processed in accordance with our refund policy.

6. Delivery and Shipping Policy

We deliver meals to the specified areas listed on our Website. Delivery fees may apply, and you will be notified of such charges at checkout.

**Delivery Timing**

We strive to deliver your meals within the agreed time window. However, due to traffic, weather, or other unforeseen circumstances, delays may occur. Planta Pura Vegan Eats is not liable for delays in delivery, but we will communicate with you regarding any changes.

**Ownership and Risk**

Once meals are delivered, risk of loss or damage to the products transfers to you. Ensure that someone is available to receive your order; otherwise, the meals will be left at your designated delivery location at your own risk.

7. Refund and Cancellation Policy

**Cancellations**

You may cancel your order within 24 hours of placing it for a full refund. Cancellations made after this window may not be eligible for a refund.

**Refunds**

Refunds will only be issued for spoiled or damaged meals if reported within 24 hours of delivery. Refund requests should be made by contacting us at support@plantapuraveganeats.com with detailed information and photo evidence of the issue.

No refunds will be issued for meals that are incorrectly stored, mishandled, or not consumed within their recommended timeframe.

8. Health and Nutritional Information

Planta Pura Vegan Eats provides general nutritional and health information related to our meals. This information is not intended to replace professional medical advice or treatment. Always consult with a healthcare provider before starting any new diet, especially if you have any preexisting medical conditions.

Planta Pura Vegan Eats is not liable for any health-related issues that arise from consuming our meals. You are responsible for ensuring that our meals fit your personal health needs.

9. Intellectual Property

All content provided on our Website, including recipes, meal plans, logos, images, and text, are the intellectual property of Planta Pura Vegan Eats. Unauthorized use, distribution, or reproduction of this material is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, Planta Pura Vegan Eats and its affiliates, directors, employees, or contractors shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of your use of our services, Website, or products. This includes, but is not limited to, issues related to meal quality, delivery, or allergic reactions.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The latest version will always be available on our Website. Continued use of our services constitutes acceptance of any changes made to these Terms and Conditions.

12. Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of Florida/USA, without regard to its conflict of law provisions. Any disputes arising from or relating to these terms shall be resolved exclusively in the courts located in Duval County.

14. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

- Email: Support@plantapuraveganeats.com